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SL-SV-230REV.ACLASSIFIED · CLIENT-VIEW
ACCOUNTING SERVICES · MINSK, BELARUS

Sootvetstvie

Full-service accounting firm · March 2021 – July 2023

B2B Services
[00]DIAGNOSIS
Single-page traffic across all services and audience segments. No offer differentiation, no segmentation by pain point. CPL target ($6) and volume target (120 leads/month) unmet at baseline.
Avg CPL
$4.7
target was $6
Leads / month
128
target: 120
Clients (total)
1,030
over 29 months
Lead → client (Google)
19%
conversion rate
Lead → client (Yandex)
14%
conversion rate
Total budget
$47.7K
~$900/month
[01]SITUATION

Sootvetstvie provides full-cycle accounting services to small and medium businesses in Minsk: bookkeeping, tax reporting, accounting recovery, audit preparation, and 1C software support. Target clients: sole proprietors, LLCs, and foreign representative offices.

At project start, paid traffic ran to a single generic landing page. There was no segmentation by service type, client pain, or intent stage. CPL sat above the $6 target. The task: build a stable, predictable lead flow at scale from Google Ads and Yandex.Direct.

[02]APPROACH
BLOCKWHAT WAS DONE
SemanticsCollected and refined 1,100+ keywords
StructureSplit campaigns into 60+ ad groups by service, pain point, and offer
SegmentationDedicated tracks: full-service accounting, reporting errors, audit, recovery, pre-inspection prep
OffersTested 3 core offers with dedicated landing pages each
Geo targetingMinsk city + 15 km radius
ChannelsYandex Search, YAN (display), dynamic ads, Google Search, Performance Max
Analytics stackCalltouch + Roistat + GTM + AmoCRM + UTM tagging
[03]SEGMENTATION LOGIC

1,100+ keywords were split into 60+ ad groups — not by service name alone, but by the reason someone searches. Each group mapped to a distinct intent and got its own message and landing page.

NEED ONGOING ACCOUNTING

Sole proprietors and LLCs looking for a regular accountant on retainer

High volume · stable CPL
PROBLEM WITH REPORTS

Businesses who suspect errors in submitted reports or face an upcoming filing deadline

Best offer match: Free Report Audit
TAX INSPECTION RISK

Companies preparing for or currently under a tax inspection

High urgency · fastest decision
RECORDS IN DISARRAY

Businesses needing full accounting recovery — often after a bad in-house hire

High ticket · longer sales cycle
1C SOFTWARE ISSUES

Companies needing setup, maintenance, or troubleshooting of 1C accounting software

Tech-adjacent · separate track
ONE-OFF AUDIT

Businesses wanting a standalone accounting health check before a deal or filing

Entry-point service · upsell path
[04]OFFERS & LANDING PAGES

Traffic was never consolidated on a single page. Each core offer and intent category had its own dedicated landing page to avoid mixing messages and to precisely match user expectations.

First month free
Tested
★ WINNER
Free report audit
CTR 6.2% · CVR 21%
Audit in 1 day
Tested
Additionally: a quiz funnel “Find Your Accountant” was deployed alongside the offer landing pages. It generated warmer leads and outperformed the standard contact form on search traffic.
[05]ONGOING OPTIMIZATION
  • Search query cleanup2× per week

    Removed non-converting and irrelevant queries to protect budget

  • Ad copy rotationEvery 3–4 weeks

    New headline/description variants tested, underperformers removed

  • Budget reallocationOngoing

    Budget shifted toward groups, offers, and channels with lower CPL and higher lead quality

  • Bidding strategyYandex: target CPA · Google: Maximize Conversions + tCPA

    Automated bidding tuned to actual lead cost, not proxy metrics

  • Lead quality reviewMonthly CRM audit

    Tracked which sources produced clients who completed deals, not just contacts

  • End-to-end attributionCalltouch + Roistat + AmoCRM

    Full path from click to signed client — decisions made on revenue, not clicks

[06]KEY INSIGHTS
01Best offer: Free Report Audit

"Check your accounting report for free" outperformed all alternatives. CTR 6.2%, lead conversion 21%. Worked best on audiences already anxious about reporting errors or an upcoming tax inspection.

02Sole proprietors drove 2/3 of all leads

CRM data showed sole proprietors (ИП) accounted for 2 out of every 3 leads. This segment responded faster and converted better — messaging and bids were reallocated accordingly.

03Search + quiz funnel = strongest pairing

Search campaigns on high-intent queries (accounting management, report filing, audit, record recovery) produced the most predictable flow. Combined with the quiz funnel "Find Your Accountant", it outperformed standard contact forms.

04Time-of-day mattered

Peak conversion windows: 09:00–12:00 and 17:00–19:00. Bid modifiers were adjusted to concentrate budget in those slots without wasting budget overnight.

0527% of leads were repeat clients

Existing clients returned for additional services: audits, 1C accounting software, record recovery. Advertising ROI extended well beyond the initial acquisition — the repeat share lifted overall LTV significantly.

[07]OUTCOME

Over 29 months, Google Ads and Yandex.Direct delivered a stable, predictable lead flow for accounting services: 128 leads/month at $4.7 avg CPL — 22% below the $6 target. Total client acquisition over the period: ~1,030 clients.

Best combo: Search ads · Pain-point segmentation · Offer-specific landing pages
Top offer: “Free report audit” — 6.2% CTR · 21% lead conversion
Top channel pairing: Google Search + quiz funnel

Client name used with permission. Report ID is internal. Metrics reflect specific account conditions — results vary by market, budget, and funnel maturity.